Use the same email you use on StubHub. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Click the Transfer button next to the event in your AXS account. Show the ticket in the App at the entrance and get them scanned to enter. Here's how it works: Click the Transfer button next to the event in your AXS account. Sign in or create an AXS account. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Press question mark to learn the rest of the keyboard shortcuts. [deleted] 1 yr. ago. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. On the review page, click the Transfer button to send the tickets. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Are screenshots of the barcode valid for entry? Ask the Community Contact Support I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Privacy Policy. AXS Mobile ID tickets are digital and cannot be printed for venue entry. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Browse your upcoming events and tap the ticket icon for the one you would like to sell. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Select the tickets to transfer and enter the recipients information. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Now we just want to get rid of them ugh. What are my options here? Click the 'Transfer' button and your guest will receive a notification via . I had read on other threads that sometimes the tickets don't transfer until the day of the event. AXS Mobile ID allows for convenience, flexibility and security. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. and need to send them to a friend, transfer the tickets through your AXS account. Official Tickets and Your Source for Live Entertainment | AXS.com After the switch, you will enter the email address you use to access the community in order to reset your password. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. What are my options here? Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Privacy Policy | Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? When fans have tickets they cant use, they list them for other fans to buy. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Your tickets will no longer be listed for others to buy. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." You've been successfully subscribed - thanks! If you do not currently have an AXS account you will be instructed to create one during your purchase. Can I still use a ticket after I have transferred or shared it with someone else? Yep! AXS handles payment and delivery so buyers and sellers never interact with each other. On the review page, click the Transfer button to send the tickets. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. After completing the account information, you may buy, sell or manage any seats in your account. Tap the gameyou are attending tap View All to see more games. AXS Mobile ID allows for convenience, flexibility and security. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Theyll just have to create an AXS account to claim their tickets. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Its up to you! The tickets will be delivered to the buyer automatically. When listing tickets, you decide how long your listing will be available for others to buy. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. I was never able to get ahold of SH again. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Just follow the simple steps to make the tickets officially yours. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Your guests will need to create an AXS account to receive tickets. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Use the same email you use on StubHub. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Bought tickets for a group? I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Enter the recipients first name, last name and email address, or select from a list of. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. What is transfer? Then when it sells and you are paid, you transfer it using the app. Why did the venue decide to use AXS Mobile ID? Click the Sell button next to the event in your AXS Account. Show was postponed from June 2020 to July 2021 due to covid. We are changing the way you register and sign-in to the StubHub Community. When its time for the event, they can open the app to show their tickets on their phone. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. This will help to ensure that you are ready for your event in no time! i assume they will try to get me to receive the tickets using axs again. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Does anyone know how to do it through axs?? Remember, your friends can always transfer tickets back to you. Select the tickets to sell, and then set your price and selling options. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. When I sell tickets, do I have to deal with the buyer? This will bring you to the page to confirm the correct email associated with the order. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Sorry we couldn't be helpful. and our Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. The Fox Theater Foundation. You also have the option of transferring and listing your tickets for sale prior to the event. Select the tickets to transfer and enter the recipient's information. Have screenshots and stuff with timestamps to also prove this is a thing. Site Map | Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Yes it must be some garage shop with three programmers. Click yes, retract now.And youre done! Present the scannable QR code at the door for entry to Toyota Center. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Sorry we couldn't be helpful. On the Review page, click the List Tickets button to finish. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). If you already have an AXS account, the tickets will be transferred to your account automatically. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. it never happened. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Help us improve this article with your feedback. Open the App and sign in to see your tickets. Ability to transfer and/or sell tickets varies by show and is subject to change. Third-Party Resale Tickets: Everything You Need to Know. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Select the tickets to transfer and enter the recipient's information. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. i will not book anything on stub hub as a result. Did you find it helpful? Browse your upcoming events and tap the ticket icon for the game or event you would like to send. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Help us improve this article with your feedback. Its up to the promoter, artist, or team if you can sell tickets or not. Most mobile transfer tickets will not be immediately available. After logging into the app, verify the tickets are available in the app. No paper tickets required. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. What if my guests arrive at different times? As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. I had flown from TX to NY for this show with my friend. Usually there is a waiting period of a few weeks. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. How do I transfer AXS Mobile ID? I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. After completing the account information, you may buy, sell or manage any seats in your account. Please help. Apparently it is actually AXS? Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! It depends. Manage Cookie Preferences Yep! If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. There has to be some way, right. Transferring Tickets. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Have been on hold 3+ hrs. Show the ticket in the App at the entrance and get them scanned to enter. How will I know if my transfer was successful? Was wondering if you had any update on how yours is going? Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Your tickets will no longer be listed for others to buy. Create an account to follow your favorite communities and start taking part in conversations. Review listing information and choose Credit Card for payout. Follow the steps below to access the tickets: Did you find it helpful? Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Show the tickets on your phone for everyone in your group. Theyll also need to get the AXS app. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Press J to jump to the feed. Otherwise you have until your friend creates an account to cancel the transfer. Its up to you! Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. There is no fee for transferring seats and you are allowed unlimited transfers. 2021 Vivid Seats Ltd. All rights reserved. All rights reserved. Transfer tickets to friends (for select events). may not be valid. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Go into the app, look at the ticket. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. It depends. Upcoming. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. and our So you can sell on StubHub or any other way you find. Bought tickets for a group? Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Article. Anyone have success getting something similar resolved day of show? OR. To login, use the same email address you used when purchasing your tickets. Use of this website signifies your agreement to our. The game is in 36 hours. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Many fans find it best to TRANSFER the seats to their guests prior to the event. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. If available, youll see the option to get tickets with AXS Official Resale on the event page. Stub hub sent my hockey tickets for a las vegas game to axs. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics The event staff will scan this digital barcode to let you and your party into the event. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) totally rinky dink. Nope. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Flew in for this show. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. And you're done! Updated a few days later TL;DR: Call the merchant that issued the tickets. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Enjoy the event! Have mobile tickets and cannot find barcode. If they already have an AXS account set up the tickets will go in their account automatically. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. Sorry we couldn't be helpful. Is there any way to get any assistance? Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Can seats be transferred to someone who doesnt have an AXS account? I purchased tickets for a concert back in February. If you already have an AXS account, the tickets will be transferred to your account automatically. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Browse your upcoming events and tap the ticket icon for the game or event you would. i had the exact same problem. The tickets will be delivered to the buyer automatically. Before following any of the steps below, make sure you download the Official Houston Rockets App! Do you know what number you used to contact AXS? Stubhub assured me my tickets would be available. I purchased tickets for a concert back in February. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Your AXS Mobile ID ticket will now show up. On the Review page, click the List Tickets button to finish. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Sign into your AXS Account and click Listings. Tap View to access the barcode and scan in for entry. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! On the review page, click the Transfer button to send the tickets. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. i spent the next 2 hours trying to get the axs app to work and get my tickets. Yes. No, tickets must be scanned through the Rockets App or the AXS App. How do I use the Rockets App to enter the building? Tap Tickets Tab (pull down on the screen to refresh if necessary). On the review page, click the Transfer button to send the tickets. Why did the venue decide to use AXS Mobile ID? The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Tix originally purchased Spring 2020, was postponed until today 7/31/21. (*If you can't remember your password, tap. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Even if you call within 48 hours of your event, you will probably get no help at all. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. To view your AXS Mobile ID tickets click on your initials in the middle. You will enter your community username and new password and done! With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. How will I know if my transfer was successful? Never. The concert is tomorrow. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. After that, the tickets will be theirs to use with the AXS app.
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